When it comes to our NOC support, we don't mess around. Remote or on-site, Detroit or nationally, we're here 24/7 to help.
We do all the heavy lifting so you can be confident you will receive the connectivity you need without fail.
Monitored support
Team members
Avg. support hold time
Collective experience
Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.
Time to roll up our sleeves and get down to business!
Not only do we talk the talk, we walk the walk. See for yourself.
Our lawyers have advised us to restrict the humor and keep it strictly business. We'll try to be on our best behavior.
Located in Detroit, Michigan, the Metro Wireless Network Operations Center (NOC) is manned 24/7 for all of your support needs.
Our NOC is designed with intelligent network monitoring, reporting, a comprehensive ticketing platform, and data analytics. We monitor for critical events and offer best-in-class support.
Available across all offerings, our support team is standing by to assist you and your team across any scenario or outage type.
Our on-site team is standing by for your white-glove install or to fix any issues at a moment's notice. Available in Detroit within four hours or nationally the next day, they're here to help.
Clients are loving our install team and support!
“Rod Knutson and Jeffrey Schmits from Metro Wireless did a fantastic job installing our new location's internet access points. They took the time to figure out the best line-of-sight and system for us; they were prompt, professional, and fast.”
Senior Account Supervisor, WEDOO USA, LLC
