SIP trunks for the PBX you already run, or Direct Routing that turns Microsoft Teams into your phone system.
MetroSIP delivers carrier-grade voice service that plugs directly into the phone systems businesses already run — no rip-and-replace required.
MetroSIP handles SIP trunking for existing PBX environments, while MetroTEAMS delivers Direct Routing for organizations that want Microsoft Teams to be their phone system. Both are built on the same carrier-grade network.
One network, one SLA, one team supporting your voice traffic from the trunk to the handset — whether that handset is a desk phone or a laptop running Teams.
Carrier-grade uptime and redundant, geo-diverse infrastructure sit behind every call.
E911 location data and regulatory requirements are handled automatically on every number.
Add trunks, DIDs, or Teams users without renegotiating your setup.
Contact centers
Multi-location businesses
Regulated industries
Microsoft Teams-first organizations
Up and running fast, with minimal IT lift.
Add trunks and DIDs as your call volume grows.
Encrypted, carrier-grade infrastructure protects every call.
Location data is provisioned automatically on every number.
Consistent call quality across every office and location.
Manage trunks, numbers, and users from one simple portal.
Direct Routing configured and live with minimal IT lift.
Add Teams users without renegotiating your setup.
Powered by AudioCodes Live Cloud on a carrier-grade network.
Every Teams number includes automatic E911 location support.
Built to support contact center call volumes inside Teams.
Manage numbers and users right from the Teams admin center.
We monitor every trunk and Teams number around the clock, so you don't have to.
Monitored NOC support
Uptime SLA
Avg. support hold time
Collective experience
Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.
Time to roll up our sleeves and get down to business!
Not only do we talk the talk, we walk the walk. See for yourself.
Our lawyers have advised us to restrict the humor and keep it strictly business. We'll try to be on our best behavior.
We've streamlined onboarding for SIP trunking and Teams calling, and our clients love the results.
We assess your current PBX or Teams environment and design the right trunk or Direct Routing setup.
We provision trunks or Direct Routing and port your existing numbers with no gap in service.
Our NOC monitors your voice traffic around the clock, so you don't have to.
We moved four offices onto MetroSIP trunking in a single weekend, with zero dropped calls during the cutover. The NOC team handled the porting so ours didn't have to.
Director of IT
Mid-market logistics company
