MetroSIP is our enterprise voice family — SIP trunking, a full cloud phone system, and Direct Routing for Microsoft Teams — engineered for reliability, scale, and control.
MetroSIP connects your business to the phone network — whether that's SIP trunks feeding the PBX you already run, or Direct Routing that turns Microsoft Teams into your phone system.
MetroSIP is Metro Wireless's enterprise voice network — the dedicated trunking infrastructure that connects your phone system to the outside world. Unlike consumer VoIP routed over best-effort internet, MetroSIP runs on redundant, carrier-grade circuits purpose-built for business call volume.That same network powers two distinct products: MetroSIP itself, our SIP trunking service for businesses running their own PBX or call platform, and MetroTEAMS, our Direct Routing service that lets Microsoft Teams take over as your phone system entirely. You get one point of accountability, one support team, and one SLA — no matter which product sits on top of the network.
Every trunk and every Teams number runs across geo-redundant infrastructure with automatic failover, so a single point of failure never becomes a missed call. It's backed by a 99.99% uptime SLA, not a best-effort promise.
Every trunk and every Teams number runs across geo-redundant infrastructure with automatic failover, so a single point of failure never becomes a missed call. It's backed by a 99.99% uptime SLA, not a best-effort promise.
Add channels and DIDs to a trunk, or roll out Direct Routing to another few hundred Teams users — either way, capacity grows with a request, not a re-architecture.
MetroSIP is our full-featured SIP trunking service, built for businesses that want enterprise-grade voice without giving up control of their existing phone system. Every trunk runs on dedicated, carrier-grade infrastructure sized to your call volume and routing needs.
Best suited to contact centers, multi-location businesses, and any organization that depends on always-on voice connectivity but isn't ready to replace its PBX.
MetroTEAMS is our premium Direct Routing product for Microsoft Teams, turning Teams into a full-featured phone system. Powered by AudioCodes Live Cloud, it delivers enterprise-grade calling without a traditional PBX or additional hardware.
Best suited to organizations already standardized on Microsoft Teams that want secure, compliant, best-in-class calling built directly into the tool their teams use every day.
We do all the heavy lifting so you can be confident you will receive the connectivity you need without fail. Learn more.
Monitored support
Uptime SLA
Avg. support hold time
Collective experience
Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.
Time to roll up our sleeves and get down to business!
Not only do we talk the talk, we walk the walk. See for yourself.
Our lawyers have advised us to restrict the humor and keep it strictly business. We'll try to be on our best behavior.
The same process stands up either product — from a single SIP trunk to an organization-wide Teams calling rollout.
We map your call volume, locations, and routing needs, then design the right mix of trunks, DIDs, or Teams licenses.
Our team provisions numbers, ports existing lines, and configures routing and failover — with minimal disruption to your team.
Once you're live, our 24/7 NOC monitors every trunk and every Teams number so you don't have to.
